Last updated: 17 October 2026

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Jill Ramsay Skin Health respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website or contact us through our website enquiry form.

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Who we are

Jill Ramsay Skin Health provides professional skin health and dermatology-related services.

For the purposes of UK data protection law, Jill Ramsay Skin Health is the data controller responsible for the personal information collected through this website.

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Contact: Jill Ramsay Skin Health
Email: jill_ramsay1@icloud.com

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Information we collect

When you use our website enquiry form or contact us directly, we may collect information including:

• Your name

• Email address

• Telephone number, if you choose to provide it

• Information you include in your enquiry

• Any other information you voluntarily provide when communicating with us

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Our website enquiry form is intended for general enquiries. Please avoid including detailed medical or sensitive health information unless it is necessary for your enquiry.

If you choose to provide health information, we will treat this as sensitive personal information and handle it with additional care.

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How we use your information

We may use your information to:

• Respond to your enquiry

• Contact you regarding the service or treatment you have asked about

• Arrange appointments or provide information about our services

• Take steps at your request before providing a service

• Maintain appropriate business and administrative records

• Comply with legal, regulatory or professional obligations

• Keep our website and systems secure

We will not use information submitted through the enquiry form to send unrelated marketing communications unless you have separately agreed to receive them.

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Our lawful basis for using your information

We will only use personal information where we have a lawful reason to do so.

Depending on the circumstances, this may include:

• Taking steps at your request before entering into an agreement to provide services

• Our legitimate interests in responding to enquiries and operating our business

• Compliance with legal or professional obligations

Health information is classed as special category personal data. Where health information needs to be processed in connection with the provision of healthcare, assessment, diagnosis or treatment, it will be handled in accordance with the additional requirements applying to health information and professional confidentiality.

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How your information is stored

This website is created and hosted using Wix.

Information submitted through our website enquiry form may be stored securely within the Wix platform and may also be sent by email to authorised individuals so that your enquiry can be answered.

We take reasonable steps to protect personal information against loss, misuse, unauthorised access or disclosure.

Wix operates internationally and information may therefore be processed or stored outside the UK. Where international transfers of personal information take place, appropriate safeguards are used in accordance with applicable data protection requirements.

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Who we share your information with

We do not sell your personal information.

Your information may be shared with trusted service providers where necessary to operate the website or respond to your enquiry. This may include:

• Wix, which provides our website hosting and form functionality

• Email and IT service providers

• Professional advisers where necessary

• Regulators, professional bodies or authorities where we are legally required to provide information

We only share information where there is an appropriate reason to do so.

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How long we keep your information

General website enquiries will normally be retained for no longer than 12 months unless there is a reason to retain the information for longer.

If your enquiry results in you becoming a patient or receiving a professional service, relevant information may become part of your clinical or business record and may need to be retained for a longer period in accordance with applicable legal, regulatory and professional requirements.

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Your data protection rights

Depending on the circumstances, you may have rights in relation to your personal information, including the right to:

• Ask for a copy of the personal information we hold about you

• Ask us to correct inaccurate information

• Ask us to delete your information in certain circumstances

• Ask us to restrict how your information is used

• Object to certain uses of your information

• Ask for certain information to be transferred to you or another organisation

Not all rights apply in every situation.

To exercise your rights or ask a question about how your information is handled, please contact us using the email address above.

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Complaints

If you have concerns about how your personal information has been handled, please contact Jill Ramsay Skin Health first so that we have an opportunity to resolve the matter.

You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK regulator responsible for data protection.

Further information is available at www.ico.org.uk.

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Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements.

The latest version will always be available on this website.